Dampak Strategi Kampanye Digital Marketing terhadap Peningkatan Kunjungan pada Taman Botani Sukorambi Jember
DOI:
https://doi.org/10.37253/altasia.v8i1.11564Keywords:
digital marketing, kunjungan wisatawan, agrowisataAbstract
Taman Botani Sukorambi di Kabupaten Jember merupakan destinasi agrowisata yang memiliki potensi besar melalui konsep edukatif dan alami, namun jumlah kunjungan wisatawan masih berfluktuasi sehingga menunjukkan belum optimalnya strategi promosi yang diterapkan. Dalam konteks perkembangan teknologi digital, strategi kampanye digital marketing menjadi alternatif yang relevan untuk meningkatkan daya saing destinasi. Penelitian ini bertujuan untuk menganalisis pengaruh Social Media Marketing (SMM), Website Marketing (WM), dan User Generated Content (UGC) terhadap Peningkatan Kunjungan Wisatawan (PKW), serta menguji peran UGC sebagai variabel moderasi pada hubungan tersebut di Taman Botani Sukorambi. Penelitian menggunakan pendekatan kuantitatif dengan jenis explanatory research. Data dikumpulkan melalui kuesioner terhadap 100 responden yang dipilih secara purposive dan dianalisis menggunakan Partial Least Square–Structural Equation Modeling (PLS-SEM) dengan SmartPLS 4.0. Hasil penelitian menunjukkan bahwa Website Marketing dan User Generated Content berpengaruh positif dan signifikan terhadap Peningkatan Kunjungan Wisatawan, sedangkan Social Media Marketing tidak berpengaruh signifikan. Selain itu, Social Media Marketing dan Website Marketing berpengaruh signifikan terhadap pembentukan User Generated Content, namun UGC tidak terbukti memoderasi hubungan antara SMM maupun WM terhadap peningkatan kunjungan. Kesimpulan penelitian ini menegaskan bahwa optimalisasi website resmi dan penguatan partisipasi pengunjung dalam menghasilkan konten digital lebih efektif dalam meningkatkan kunjungan dibandingkan promosi media sosial yang bersifat informatif semata. Penelitian ini terbatas pada satu objek wisata dan menggunakan pendekatan cross-sectional, sehingga hasilnya belum dapat digeneralisasi secara luas. Oleh karena itu, penelitian selanjutnya disarankan memperluas objek kajian pada beberapa destinasi sejenis serta menggunakan pendekatan longitudinal atau menambahkan variabel lain seperti citra destinasi untuk memperoleh pemahaman yang lebih komprehensif.
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