THE INFLUENCE OF TIKTOK MARKETING, LIVE STREAMING, CONTENT MARKETING, AND INFLUENCER MARKETING ON PURCHASE DECISION AMONG GENERATION Z TIKTOK USERS: A COMPREHENSIVE LITERATURE REVIEW

Authors

  • Alifia Lisda Universitas Internasional Batam
  • Verin Stefania Universitas International Batam

DOI:

https://doi.org/10.37253/jgbmr.v8i1.12364

Keywords:

TikTok marketing, live streaming, content marketing, influencer marketing, purchase decision

Abstract

The purpose of this study is to investigate how Generation Z TikTok users' purchasing decisions are impacted by TikTok marketing, live streaming, content marketing, and influencer marketing. Findings from pertinent national and international scholarly publications were synthesised utilising a qualitative approach and the Comprehensive Literature Review method. A thorough analysis of scholarly works on digital marketing and consumer behaviour in the TikTok ecosystem was used to gather data. The results show that by improving customer engagement, trust, information quality, and perceived credibility, TikTok marketing, live streaming, content marketing, and influencer marketing have a beneficial impact on purchase decisions. The research also emphasises how attentive Generation Z customers are to genuine and participatory digital marketing tactics. The study concludes that integrating these marketing approaches can effectively support consumer purchase decisions on TikTok.

Downloads

Download data is not yet available.

References

Amalia, R. J. (2022). Analisis Perilaku Konsumtif dan Daya Beli Konsumen Terhadap Belanja Online Di Masa Pandemi Covid-19. Jurnal Ilmu Ekonomi Dan Bisnis Islam, 4(1), 1–16. https://doi.org/10.24239/jiebi.v4i1.87.1-16

Ardiyanti, V. D. (2023). The Effect of TikTok Live Streaming Shopping on Impulse Buying Behavior in The 2023 Global Crisis. Asian Journal of Logistics Management, 2(1), 1–6. https://doi.org/10.14710/ajlm.2023.18050

Awalia, F., & Zulkarnaini, Z. (2025). Memahami Pola Perilaku Generasi Z di Era Digital. Jurnal Teknologi Dan Sains Modern, 2(1), 15–25. https://doi.org/10.69930/jtsm.v2i1.251

Ayuningtyas Y Hapsari, Pipin Sukandi, Gallang P Dalimunthe, Annisa Lisdayanti, Yelli Eka Sumadhinata, & Irma Nilasari. (2024). The Impact of Social Media Influencers on Consumer Behavior: A Comparative Analysis of Generation Z and Millennials Life Style. International Journal Of Humanities Education and Social Sciences (IJHESS), 3(5). https://doi.org/10.55227/ijhess.v3i5.988

Azis, R. A., Nandang, N., & Yusuf, I. (2024). Pengaruh Konten Tiktok Terhadap Keputusan Pembelian Pada UMKM Albaby Official Di Bogor. Journal of Economic, Bussines and Accounting (COSTING), 7(5), 2342–2352. https://doi.org/10.31539/costing.v7i5.12040

Carissa, T., & Aruman, A. E. (2019). Pengaruh Sales Promotion dan Influencer Marketing Terhadap Minat Membeli Dalam Mobile Legends. https://doi.org/https://doi.org/10.30656/lontar.v7i2.2047

Chen, Y., Qin, Z., Yan, Y., & Huang, Y. (2024). The Power of Influencers: How Does Influencer Marketing Shape Consumers’ Purchase Intentions? Sustainability, 16(13), 5471. https://doi.org/10.3390/su16135471

Dewi, N. P. A., Fajariah, F., & Suardana, I. M. (2023). Pengaruh Content Marketing dan Electronic of Mouth pada Platform TikTok terhadap Keputusan Pembelian di Shopee. Kompeten: Jurnal Ilmiah Ekonomi Dan Bisnis, 1(4), 178–190. https://doi.org/10.57141/kompeten.v1i4.23

Dwi Santy, R., & Andriani, R. (2023). Purchase decision in terms of content marketing and e-WOM on social media. Journal of Eastern European and Central Asian Research (JEECAR), 10(6), 921–928. https://doi.org/10.15549/jeecar.v10i6.1502

Fadla, V. M., Malik, A. J., & Syahnur, K. N. F. (2025). Pengaruh Live Streaming Shopping Terhadap Keputusan Pembelian Produk Skintific Pada Aplikasi TikTok Shop di Kota Makassar. Center Of Economic Students Journal, 8(1).

Fatimah, N., & Zaerofi, A. (2025). The Influence of Viral Marketing, Content Marketing, and Brand Image on Local Clothing Purchasing Decisions on the TikTok App Among Gen Z in Bogor Regency. Manfaah: Journal of Islamic Business and Management, 5(2), 14–22. https://doi.org/10.30993/manfaah.v5i2.601

Febri Annisa, Mochammad Reza Fadli, Novia Suherman, & Ida Farida Adi Prawira. (2024). Analisis Pengaruh Strategi Pemasaran melalui TikTok terhadap Minat Beli Konsumen: Studi Literatur. Jurnal Bisnis Mahasiswa, 4(1), 14–24. https://doi.org/10.60036/jbm.v4i1.art2

Fera Anggraini, & Mirzam Arqy Ahmadi. (2024). Pengaruh Influencer Marketing terhadap Keputusan Pembelian Produk Kecantikan di Kalangan Generasi Z : Literature Review. Journal of Management and Creative Business, 3(1), 62–73. https://doi.org/10.30640/jmcbus.v3i1.3450

Ferdianto, R., Nurcahyo, S. A., Wahyuni, E. R. N., & Aisyah, S. (2024). TikTok Made Me Buy It: Analyzing the Influence of Content Marketing and Engagement on Generation Z’s Purchase Intention. Strata Social and Humanities Studies, 2(2), 103–112. https://doi.org/10.59631/sshs.v2i2.258

Fricilia, F., Faroh, W. N., & Suteja, J. (2025). Pengaruh Content Marketing dan E-Wom Pada Media Sosial Tiktok Terhadap Keputusan Pembelian Generasi Z Kota Depok. Jurnal Disrupsi Bisnis, 8(1), 67–73. https://doi.org/10.32493/drb.v8i1.47578

Goyette, I., Ricard, L., Bergeron, J., & Marticotte, F. (2010). e-WOM Scale: Word-of-Mouth Measurement Scale for e-Services Context. Canadian Journal of Administrative Sciences, 27(1), 5–23.

Hardoko, H. (2020). Pengaruh e-WOM (Electronic Word of Mouth) Terhadap Keputusan Pembelian online di Daerah Istimewa Yogyakarta. Kajian Ekonomi Dan Bisnis, 15(1). https://doi.org/10.51277/keb.v15i1.64

Haryanto, A. A. F., Komariah, K., & Danial, R. D. M. (2022). Social Media and Viral Marketing Analysis Of Purchase Decisions Through Tiktok Applications. Inovbiz: Jurnal Inovasi Bisnis, 9(2), 33. https://doi.org/10.35314/inovbiz.v9i2.2252

Heriyanto, H. (2018). Thematic Analysis sebagai Metode Menganalisa Data untuk Penelitian Kualitatif. Anuva, 2(3), 317. https://doi.org/10.14710/anuva.2.3.317-324

Hossain, Md. A., Kalam, A., Nuruzzaman, Md., & Kim, M. (2023). The Power of Live-Streaming in Consumers’ Purchasing Decision. Sage Open, 13(4). https://doi.org/10.1177/21582440231197903

Ilmawan, M. (2024). Navigating heterogeneity in meta-analysis: methods for identification and management. Deka in Medicine, 1(2), e269. https://doi.org/10.69863/dim.2024.e269

Jumali, N. W., & Mustaffa, N. (2024). Digital Marketing Features In Tik Tok Influence Purchase Decision_ A Study Among USIM Students. Al-i’lam - Journal of Contemporary Islamic Communication and Media, 3(2). https://doi.org/10.33102/jcicom.vol3no2.90

Kasnelly, S., & Raniasa, F. (2025). Analisis Pengaruh Strategi Live Shopping di TikTok dan Shopee terhadap Volume Penjualan Produk Fashion. Al-Mizan: Jurnal Ekonomi Syariah, 8(1), 73–84. https://doi.org/10.54459/almizan.v8i1.968

Kotler, P., & Keller, K. L. (2016). A Framework For Marketing Management. In Marketing Management. Pearson Education.

Mahardini, S., Singal, V. G., & Hidayat, M. (2022). Pengaruh Content Marketing Dan Influencer Marketing Terhadap Keputusan Pembelian Pada Penggunaa Aplikasi Tik-Tok Di Wilayah DKI Jakarta P. IKRAITH-EKONOMIKA, 6(1), 180–187. https://doi.org/10.37817/ikraith-ekonomika.v6i1.2480

Majid, A., & Nur Faizah, E. (2024). Pengaruh Influencer Marketing Dan Content Marketing Terhadap Keputusan Pembelian Sarung BHS Melalui Aplikasi Tiktok. Media Komunikasi Ilmu Ekonomi, 40(2), 105–116. https://doi.org/10.58906/melati.v40i2.131

Mardiansyah, N., & Kamila, E. R. (2025). Pengaruh Live Streaming Dan Online Customer Review Terhadap Keputusan Pembelian Produk Tas Flicka Pada Platform Tiktok E- Commerce. Jurnal Rumpun Manajemen Dan Ekonomi , 3(1). https://doi.org/https://doi.org/10.61722/jrme.v3i1.7892

Maulana, A. H., Tesmanto, J., & Prayetno, S. (2025). Pengaruh Konten Marketing dan Persepsi Nilai (Perceived Value) Terhadap Keputusan Pembelian Produk Fashion di TikTok: Studi Kuantitatif di Kalangan Generasi Z. Economic and Digital Business Review, 7(1), 266–277.

Muhammad Fikri Setiawan, & Muamar. (2025). Strategi Digital Marketing melalui Aplikasi Tiktok dalam Meningkatkan Brand Awareness Produk. Jurnal Pengabdian Masyarakat Dan Riset Pendidikan, 4(1), 5952–5957. https://doi.org/10.31004/jerkin.v4i1.2593

Nada, F., Ramadhayanti, A., & Masahere, U. (2023). Pengaruh Content Marketing dan Live Shopping Terhadap Keputusan Pembelian Produk Fashion pada Pengguna Tiktok Shop. Jurnal Ekonomi Bisnis Antartika, 1(1).

Nadanyiova, M., & Sujanska, L. (2023). The Impact of Influencer Marketing on the Decision-Making Process of Generation Z. Economics and Culture, 20(1), 68–76. https://doi.org/10.2478/jec-2023-0006

Nafisca, N. A., Meidyanputri, C., Kusuma, A. C., Ramadhan, N. A., Cahyani, B. A., Ferdinand, N., Haryanto, S. P. S., & N, R. H. (2025). Pengaruh Inovasi Produk terhadap Keputusan Pembelian Konsumen di E-Commerce: Studi pada Pengguna Platform Digital di Surabaya. Jurnal Bisnis Dan Komunikasi Digital, 2(4), 9. https://doi.org/10.47134/jbkd.v2i4.4455

Pradhan, D., Kuanr, A., Anupurba Pahi, S., & Akram, M. S. (2023). Influencer marketing: When and why gen Z consumers avoid influencers and endorsed brands. Psychology & Marketing, 40(1), 27–47. https://doi.org/10.1002/mar.21749

Pratama, I. P. A., & Yasa, N. N. K. (2023). THE ROLE OF BRAND IMAGE MEDIATES THE INFLUENCE OF SOCIAL MEDIA MARKETING AND CONTENT MARKETING ON PURCHASE DECISIONS: A STUDY ON CONSUMERS OF UMAH LOKAL COFFEE & ROASTERY IN DENPASAR. EURASIA: Economics & Business, 74(8), 3–21. https://doi.org/10.18551/econeurasia.2023-08.01

Pusat Kebijakan Perdagangan Domestik Badan Kebijakan Perdagangan Kementerian Perdagangan. (2025). Kinerja Perdagangan Melalui Sistem Elektronik (PMSE) Indonesia Tahun 2025.

Putra, K. R. R., Dinata, I., Armando, M., & Utama, F. R. (2025). Pengaruh Influencer Media Sosial dan Iklan Digital Terhadap Motivasi Belanja Impulsif Gen Z. Indonesia Economic Journal, 1(2).

Putri, M. K., & Dermawan, R. (2023). Influence of Content Marketing and Influencer Marketing on the Purchase Intention of Somethinc Products on TikTok Gen Z Users in Surabaya. Indonesian Journal of Business Analytics, 3(5), 1663–1672. https://doi.org/10.55927/ijba.v3i5.5437

Rahma Destya Ayu Siswati, & Dian Kusumaningtyas. (2026). Pengaruh Influencer Marketing, Content Marketing Dan Electronic Word Of Month (E-WOM) Terhadap Keputusan Pembelian Gen Z pada Kedai Satoe Rasa. Jurnal Ekonomi Dan Pendidikan, 23(1), 16–28. https://doi.org/10.21831/jep.v23i1.93403

Rahmawati, L., Suryaningprang, A., Saputro, A. H., & Ismail, G. D. (2026). Pengaruh Live Streaming, Influencer Marketing dan Electronic Word Of Mouth (E-WOM) Terhadap Keputusan Pembelian Produk Fashion di TikTok Shop Pada Kalangan Generasi Z. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(4), 10760–10767. https://doi.org/10.31004/riggs.v4i4.5297

Rahmi, V. A. R., & Firman, F. (2025). The Influence of Live Streaming and Online Reviews on Purchase Intention Toward Luxcrime on TikTok Shop: The Mediating Role of Customer Trust. Journal of Management and Administration Provision, 5(2), 218–228. https://doi.org/10.55885/jmap.v5i2.589

Rimanto, D. (2025). Pengaruh Live Streaming dan Content Marketing Terhadap Keputusan Pembelian di TIKTOK Shop (Studi Kasus pada Generasi Z). Seminar Nasional Darmajaya, 1(1).

Santika, O. F., Haryana, G., & Isjoni, M. Y. R. (2024). Pengaruh Content Marketing TikTok Shop terhadap Perilaku Konsumtif Mahasiswa Pendidikan Ekonomi Universitas Riau. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 7(10), 11674–11679. https://doi.org/10.54371/jiip.v7i10.6101

Sarusu, A. M., Datau, S., Suherman, J., & Mutakin, A. H. (2025). Analisis Pengaruh Pemasaran Tiktok Terhadap Keputusan Pembelian Produk Abhillmaker. Digital Transformation Technology, 4(2), 1096–1101. https://doi.org/10.47709/digitech.v4i2.5071

Schiffman, L. G., & Kanuk, L. (2013). Consumer Behaviour (2nd ed.). Pearson Education.

Septiansari, D., & Handayani, T. (2021). Pengaruh Belanja Online Terhadap Perilaku Konsumtif pada Mahasiswa di Masa Pandemi Covid-19. Jurnal EMT KITA, 5(1), 53–65. https://doi.org/10.35870/emt.v5i1.372

Tartaraj, A., Avdyli, D., & Trebicka, B. (2024). Accessing the TikTok Influencer Marketing on Consumer Behavior: An Econometric Examination. Journal of Educational and Social Research, 14(2), 346. https://doi.org/10.36941/jesr-2024-0048

Triwardhani, D. (2025). Pengaruh Influencer Tiktok dan Citra Merek terhadap Keputusan Pembelian Pakaian Erigo: Pendekatan A Partial Least Squares. Jurnal Penelitian Inovatif, 5(1), 739–746. https://doi.org/10.54082/jupin.1292

Turlapati, V. R., Thirunavukkarasu, T., Aiswarya, G., Thoti, K. K., Swaroop, K. R., & Mythily, R. (2024). The Impact of Influencer Marketing on Consumer Purchasing Decisions in the Digital Age Based on Prophet ARIMA-LSTM Model. 2024 International Conference on Integrated Intelligence and Communication Systems (ICIICS), 1–6. https://doi.org/10.1109/ICIICS63763.2024.10859525

Widiyaningsih, N., & Nugroho, J. A. (2024). Pengaruh Live Streaming Terhadap Purchase Intention Pada Thrift Shop Dengan Consumers Attitudes Sebagai Variabel Mediasi. Jurnal Manajemen Pemasaran, 18(1), 40–57. https://doi.org/10.9744/pemasaran.18.1.40-57

Wijaya, N., Telambanua, D. M., Jordy, M., & Surianto, S. (2026). Pengaruh Influencer Tiktok dan Live TikTok terhadap Minat Beli Produk Scarlett pada Gen Z. RIGGS: Journal of Artificial Intelligence and Digital Business, 5(2), 4045–4051. https://doi.org/10.31004/riggs.v5i2.8897

Ying, L. J., Te Chuan, L., Rashid, U. K., & Abu Seman, N. A. (2025). Social Media Marketing in Industry 4.0: The Role of TikTok in Shaping Generation Z’s Purchase Intentions. Procedia Computer Science, 253, 2176–2185. https://doi.org/10.1016/j.procs.2025.01.278

Downloads

Published

2026-07-09